privacy policy

We recognize the importance of properly protecting information that can identify individual customers (hereinafter referred to as "personal information"), and as a company we are taking the following measures.

1) We will collect, use, provide and deposit personal information appropriately.

Collecting, using, providing, or depositing personal information against the will of the individual is a violation of their rights and will result in a loss of trust as a business. Therefore, we have clearly written down management rules for the collection, use, provision, and deposit of personal information, and will manage personal information appropriately.
When collecting personal information from customers, we will only collect the necessary information after clearly indicating the purpose of collection and our contact point.
Unless required by law, we will not disclose or provide your personal information to third parties without your prior approval. In addition, when providing your personal information to a business partner, we will obligate the business partner to protect the personal information through a confidentiality agreement, etc., and will manage the business partner to ensure that the personal information is handled appropriately.

2) We will take measures to prevent the loss, destruction, falsification, and leakage of personal information.

In order to prevent the loss, destruction, falsification, and leakage of personal information, we will implement information security measures such as measures against unauthorized access and viruses.

3) We will comply with laws, regulations, and other standards.

Regarding the handling of personal information, we will comply with the Personal Information Protection Act and other laws and regulations related to personal information, as well as act in accordance with our company rules. We will also provide education and training to employees, including executives.

4) We will continuously improve our personal information protection compliance program.

We will formulate, implement, maintain, and continually improve our compliance program regarding the protection of personal information.

5) Regarding referrals and inquiries.

We will use your personal information within the scope of the purpose of collection that has been clearly communicated to you in advance. We may also provide you with information related to our services, products, etc. that you have used by email or mail. If you no longer wish to receive such information, please contact us at the inquiry window at the email address described below and we will no longer provide such information to you.
For inquiries about viewing, correcting, or deleting your personal information, please contact our personal information inquiry desk.

Privacy Policy for General Members

Imio Corporation (hereinafter referred to as "our company") understands that privacy and security are concerns for most people who access the Internet. Whether you visit our site to purchase our products or simply browse, we want to protect your personal information through our privacy policy and security measures, and provide you with a pleasant web experience. Please read our policy here and understand the following:

■What is personal information?■About the collection of personal information■About the use of cookies■About where information is collected■About the management system■About the use of SSL■About the use of information■Scope of information use■About personal information protection activities on the part of customers who are the information source■About correcting collected information■About confidential information other than personal information■Scope of application of this policy

■ What is personal information?

This refers to information about an individual that can identify an individual based on the name, date of birth, address, ID PIN, telephone number, email address, image, voice, etc., that is managed on paper, computer, or other recording media, that can be stored in written form, or that is stored on various information devices (including personal computers, various servers, terminals, floppy disks, CD-ROMs, and other recording media, as well as data communication devices).

■ Collection of personal information

We collect personal information from customers who access this website when they place an order through this site. Personal information is not required for normal browsing.
We may also collect information from you in cases other than when you place an order, such as when you participate in our sweepstakes, contests, promotions, etc., when you respond to surveys, or when you send us emails. Whenever we collect personal information, we always include a link to this "Privacy Policy" page. We also operate a bulletin board service for some of our content, but please be careful not to post personal information on it.
Our servers may also collect the domain names of visitors to our website. This information is aggregated to determine the number of visits, the average time spent on our website, the pages visited, etc. This information is used to measure traffic to our site and to improve its content.

■About the use of cookies

When you visit our site, our server may write a small text file called a cookie to your hard drive. These cookies allow our website to know whether you have visited us before. This allows us to obtain information such as which pages of our website you visited on your previous visit and what, if any, was in your shopping cart. Please be aware that cookies are secure. Cookies cannot be executed as code and cannot be used to distribute viruses. Furthermore, cookies cannot collect or store personal information. In general, we may use cookies for the following purposes:

(1) To authenticate you and access your account information (on our computers) to provide you with better, more personalized service.
(2) To verify the effectiveness of our e-commerce transactions. If you visit our site from the site of one of our e-commerce partners, we will provide you with a unique cookie to verify the validity of the link. This information will be used to target advertisements based on your interests and behavioral patterns, and to evaluate your relationship with us through e-commerce transactions.
(3) Track the contents of your shopping cart.
(4) Track the number of entries you make and your progress when entering promotions, sweepstakes, and contests.
(5) Measure traffic patterns, which areas of our site are visited, and overall access patterns. This type of information collected by cookies is sometimes called "clickstream."

This information helps us analyze differences and similarities in our customers' behavior patterns to enhance your experience on our site, and also helps us better customize the content, banner ads, and promotions that we display to you and other visitors on our site.

You also have choices regarding cookies. By modifying your browser settings, you can accept all cookies, be notified when a cookie is set, or reject all cookies. If you choose to reject all cookies, you will not be able to participate in activities that require registration.

■ Where information is collected

If our site requests you to enter personal information, this information will be provided to us and our affiliates. Our website contains links to various third-party websites, which may offer additional information, products, services, or promotions. These linked sites are owned and operated independently of us and may have different privacy and data collection policies. Any information you provide to those websites is subject to their own privacy policies. We are not responsible for the practices of these sites, nor are we responsible for the content or privacy policies of those sites.

Management of personal information and security measures

■ Management system

We will appoint a manager to handle your personal information and will manage it appropriately and strictly. We will strive to protect your personal information by implementing appropriate and reasonable safety measures not only to prevent leakage to the outside but also against the risk of unauthorized access from outside. Access to databases related to personal information will be limited to those with access rights, and will be strictly managed to prevent unauthorized use even within the company.
In order to improve the level of management, we may outsource some of the management of personal information to subcontractors. We will require these subcontractors to implement appropriate management to prevent leaks of personal information or unauthorized access.

■About the use of SSL

When you register personal information on our website, we use Secure Sockets Layer (SSL) encryption, the most secure encryption technology on the Internet. The SSL protocol provides server authentication, data integrity, and privacy on the web. This security measure protects your personal information from fraud, eavesdropping, or sabotage by others. SSL not only encrypts your personal and financial information, including credit card information, but also verifies the identity of the server and ensures that messages are delivered to the intended recipient.
However, no data transmission over the Internet is 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee that any information you transmit to us or from our website will be secure, and therefore you use our site at your own risk. Once we receive your transmission, we use our best efforts to ensure its security on our systems.

■ Use of information

We collect personal information primarily to facilitate order processing and notify you if there are any problems with your order. You will be asked to enter this information when making a purchase. This information is also used to customize your visit to our site, including interactive communications and other services.
Our site also offers surveys and message boards where you may be asked to enter information. The information you provide may be used to design and manufacture better products, personalize your shopping experience, and provide purchasing advice and recommendations. You always have the choice as to whether or not to participate.
The information collected may also be used for marketing and advertising, which may take the form of banner ads or emails sent by us or third parties with whom we have contracted.
We conduct research on our customers' demographic data, interests, and behavioral patterns based on information obtained from purchases, promotions, surveys, and server log files. This research helps us better understand our customers and provide better service. This research is analyzed in aggregate form so that the information cannot be linked to any specific individual. This aggregated data may be provided to our partner companies.
If it becomes necessary to use your personal information beyond the scope of the stated purpose, we will inform you of that purpose in advance. If you do not agree to the new purpose, you can refuse at your own discretion.
If you do not wish to provide personal information, you may choose not to provide it. However, please note that if personal information is essential to the provision of a service, we may not be able to provide that service.

■ Scope of use of information

Except as described in this policy and on our website, we will not provide personal information to third parties without your consent. We will provide the information you provide to our affiliated companies. In addition, if you purchase a product that requires after-sales service, your personal information may be passed on to your service provider/carrier.
We may also provide your personal information to third-party partner companies that we deem trustworthy and with whom we have signed confidentiality agreements as part of certain products, services, or promotions.
We may disclose personal information if we have reason to believe that you may be violating the terms of use of this site, infringing our rights or the rights of others, or otherwise infringing our proprietary rights or the proprietary rights of others, and that such disclosure is necessary to identify, contact, or serve legal process on you. We may also do so if we have a good faith belief that disclosure of or access to personal information is required by law.
We may also match your information with third-party data to better understand our customers (customer profiling), and disclose aggregated customer statistics to describe our website to partners, advertisers and other third parties, and as required by law.

■ Regarding the protection of personal information from customers who are information sources

If you do not wish to provide personal information, you may choose not to provide it. However, please note that if personal information is essential to the provision of a service, we may not be able to provide that service.
We and our partners may send you emails or direct mail about our products and services. If you do not want to receive such information, please indicate this when you enter your personal information or follow the instructions included in the email to remove your name from the mailing list.
We may ask for your email address to confirm your order, survey, or sweepstakes, and to notify you if you win. If you participate in such a promotion, you may automatically receive emails related to that promotion. These emails may also contain advertising. If you do not want to receive advertising, please do not participate.
You are also given choices regarding cookies: you can change your browser settings to accept all cookies, to be notified when a cookie is being set, or to reject all cookies.
We ask parents to be mindful of their children's use of the Internet and of the potential risks associated with providing personal information online.

■ Correction of collected information

If you would like to correct, change, or display the personal information you have entered, or if you would like to be removed from our mailing list, please contact our staff by email. In order to prevent your personal information from being leaked to third parties, we will only respond to requests if we can verify your identity.

■ Regarding confidential information other than personal information

Please do not send to us through this Site any confidential information you or your business possess that is not necessary for your use of this Site. Any information you send to us through this Site, other than as necessary, will be deemed to be non-confidential ("Non-Confidential Information"). With respect to all Non-Confidential Information you send to us, you agree that we are free to use any ideas, concepts, know-how, or techniques you send to us for any purpose. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, or libelous information, or any information that could give rise to legal liability.

■ Scope of application of the policy

This policy applies to information handled on our website. If you have any questions about this policy, please contact our staff.

[Contact Information]
Imio Co., Ltd.
Email: info@imio.co.jp